At SwapJazz we are focused on respecting the privacy of all our users. Our Privacy Policy explains what data we may collect and how we will use it.

This policy was last updated on June 26, 2024.

What Information We Collect

We may collect the following types of information, dependent upon the nature of your interactions with us: Transaction logs, email address.

We may collect information about your device, including your IP address, operating system and browser type, for the purposes of system administration, problem solving and service improvement. This is statistical data about our users' browsing actions and patterns and does not identify any individual.

Why We Collect Information

The information collected is the minimum amount possible to enable us to operate effectively.

An email address will only be required in the event of you needing to contact support, and this will be to enable us to respond to any contact you initiate. We will never use your email address or any other information provided as part of any communications with us for any other purpose other than to provide support, nor share it with third parties for marketing purposes.

We do not use automated processing of personal data to make decisions that entail legal consequences for a subject of personal data, or otherwise affect their rights and legitimate interests.

Our Entitlement to Process Information We Hold

Our grounds for being able to data are on the basis that you have consented to use and engage with our services, or because we have a legitimate business interest to do so.

We obtain your consent to processing of personal data in accordance with our Privacy Policy. Without obtaining such consent it would not be possible to provide access to our services. You reserve the right to withdraw your consent by ceasing to use our services immediately, and can request erasure of any information collected by us, even if you have given us initial consent to processing of your data.

Sharing of Personal Data with Third Parties

SwapJazz and its partners are entitled to transfer some user data (including IP addresses) to business partners or governmental bodies at their request to facilitate the prevention and disclosure of prohibited or illegal actions. Please note that this information will never be collected directly by SwapJazz, nor will we have access to it.

We ensure that any such third party is aware of our obligations under this Privacy Policy and our contracts prohibit them from selling your information to anyone else.

Protection of Personal Information

We will not permit any third parties to contact you directly on an unsolicited basis in relation to their own products or services. We do not sell, trade, or rent your personal identification information to others.

We, and our partners, use certain security measures to help keep your personal information safe, but we cannot guarantee that these measures will stop any users trying to get around the privacy or security settings on the website through unforeseen and/or illegal activity.

Our employees and third parties are obliged to keep personal data confidential when accessing your data.

Data Retention

We will retain your information only for as long as necessary to fulfill the objectives outlined in this policy. We will also limit retention to what is essential for meeting legal obligations, resolving disputes, and enforcing agreements.

If you request that your personal data be deleted, we will fulfill the request within two weeks by deleting personal data to the extent allowed by applicable laws and regulations. Please note that some data may be retained for legal, regulatory, or technical purposes.

Updates to Policy

SwapJazz has the right to update this policy at any time without prior notice. Unless stated otherwise, any changes come into force from the moment they are published on this page.